Barclays Bank to create 85 new jobs in Sunderland

Submitted by on Wed, 25.06.08

Barclays Bank is creating 85 new jobs at its flagship contact centre in Sunderland.





The jobs will be based at a new financial planning telephone advice centre which Barclays is setting up at its Doxford International contact centre - the bank's biggest in the UK, which already employs 1600 people.

The new centre, a first for the bank, will provide customers who prefer it with financial advice over the telephone rather than in a branch or in their own home.

The highly skilled jobs will offer salaries ranging from £13,345 for financial planning agents, £22,000 for financial planning managers, to £28,800 for sales managers, and many of the posts will also offer substantial monthly bonuses.

Barclays' decision to site the new service in Sunderland reflects its confidence in the skills base of the area. More specialist functions are based at Doxford International than at any of Barclays' other contact centres in the world.

Said Alan Longmuir, Head of Premium Segments at Barclays: "The Financial Planning Telephone Advice Team is an exciting new venture and a first for Barclays. We are looking to recruit the best talent in the industry to provide a telephone based financial planning service to our customers, allowing them to discuss their financial needs at a time and in a way most suitable to their lifestyle.

It also provides an outstanding career opportunity for anyone wishing to pursue a career in regulated financial services and further enhances Barclays' reputation as the employer of choice in the North East."

Said Cllr Paul Watson, Leader of Sunderland City Council: "Sunderland City Council has worked closely with Barclays since the company first set up its contact centre here in 1999. We’re delighted they have chosen Sunderland as the site for this new centre.

"It reflects Sunderland's growing position as a location specialising in some of the most highly skilled contact centre functions and we look forward to continuing to work with Barclays in years to come."

Anyone interested in applying for the Sales Managers positions will need to be CEFA 1-4 or FPC qualified. Those applying for the Financial Planning Managers positions if they are not already qualified will be given training to achieve CEFA 1-4.

Full comprehensive training will be given for all positions, which will incorporate gaining qualifications of CEFA 1 – 4 for non-qualified applicants.

To apply in the first instance please send CV and Covering Letter to sunderlandrecruitment@Barclays.com quoting reference BFP